Terms and Conditions | LEVELALI

Effective Date: March 3, 2025

Welcome to LEVELALI (https://levelali.xyz/). By accessing our website, making a purchase, or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a transaction.

1️⃣ General Information

  • LEVELALI specializes in premium stuffed animals, offering high-quality plush toys for customers worldwide.
  • These Terms and Conditions apply to all purchases, interactions, and transactions made through LEVELALI.
  • We reserve the right to modify, update, or revise these terms at any time without prior notice.

2️⃣ Ordering & Payments

✔ Orders can be placed online through https://levelali.xyz/.
✔ Customers must provide accurate billing and shipping details for order processing.
✔ Accepted Payment Methods: Credit/Debit Cards, PayPal, and other secure online payment options.
✔ Pricing & Taxes: Prices displayed on LEVELALI are in GBP (£) and may include applicable taxes. Shipping fees are calculated at checkout.

📌 Note: LEVELALI reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

3️⃣ Shipping & Delivery

📦 Processing Time: Orders are processed within 1-3 business days.
🌍 Worldwide Shipping Available: Estimated delivery times:

  • United Kingdom: 3-5 business days
  • Europe & North America: 7-14 business days
  • Rest of the World: 10-20 business days

Tracking Information: Once shipped, customers will receive a tracking number via email.

Important: LEVELALI is not responsible for delays caused by customs, carrier issues, or unforeseen circumstances.

4️⃣ Returns & Refunds

If you are not satisfied with your order, you may request a return or refund within 30 days.
✔ Items must be unused, in original condition, and include packaging.
✔ For defective or incorrect products, please contact us with proof (photos/videos).
✔ Customers are responsible for return shipping costs unless the return is due to our error.

📜 For full details, refer to our Refund & Return Policy.

5️⃣ Intellectual Property

All content on LEVELALI, including images, logos, product descriptions, and website design, is the intellectual property of LEVELALI. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

6️⃣ User Conduct

By using our website, you agree:
✅ To provide accurate and honest information when creating an account or placing an order.
✅ Not to engage in fraudulent, harmful, or unlawful activities.
✅ Not to interfere with the website’s security or attempt unauthorized access.

7️⃣ Limitation of Liability

  • LEVELALI is not responsible for damages, losses, or disruptions caused by external factors, including delivery delays or third-party errors.
  • Our products are designed for comfort and enjoyment, but LEVELALI is not liable for any misuse of plush toys that results in unintended harm or damage.

8️⃣ Privacy & Data Protection

We respect your privacy! All personal data collected on https://levelali.xyz/ is handled in accordance with our Privacy Policy. We do not sell or share your personal information with third parties without consent.

9️⃣ Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with UK legal regulations.

🔟 Contact Us

For any questions or concerns regarding these Terms, feel free to contact us:

📍 Address: 84 Duckpit Lane Street, Upper Mitton, United Kingdom
📞 Phone: 079 3474 0550
📧 Email: contact@levelali.xyz
🌍 Website: https://levelali.xyz/