Sales Policy | LEVELALI
Effective Date: March 3, 2025
Welcome to LEVELALI (https://levelali.xyz/). Our Sales Policy outlines the terms and conditions for purchasing our premium stuffed animals. By placing an order with LEVELALI, you agree to the following terms.
1️⃣ Ordering Process
✔ Orders can be placed directly on our website: https://levelali.xyz/.
✔ Customers must provide accurate shipping and contact details to ensure smooth order processing.
✔ Once an order is placed, a confirmation email will be sent with order details.
2️⃣ Pricing & Payment
💳 Accepted Payment Methods: We accept major credit/debit cards, PayPal, and other secure payment methods.
💰 Pricing Transparency: All prices on LEVELALI are listed in GBP (£) and include applicable taxes unless stated otherwise.
🚚 Shipping Fees: Shipping costs will be calculated at checkout and vary based on location and selected shipping method.
📌 Note: LEVELALI reserves the right to adjust prices, run promotions, or update product availability without prior notice.
3️⃣ Shipping & Delivery
📦 Processing Time: Orders are processed within 1-3 business days.
🌍 Worldwide Shipping: We offer reliable shipping services to various international locations.
📡 Tracking Information: Once your order ships, you will receive a tracking number via email.
🚚 Estimated Delivery Times:
- United Kingdom: 3-5 business days
- Europe & North America: 7-14 business days
- Rest of the World: 10-20 business days
💡 Important: Delivery times may vary due to customs clearance, weather conditions, or carrier delays.
4️⃣ Promotions & Discounts
🎉 Seasonal Discounts: We offer exclusive sales events during holidays and special occasions.
🎁 First-Time Buyer Offers: New customers may receive special discounts when signing up for our newsletter.
⚡ Limited-Time Promotions: Discounts and coupon codes must be used before expiration dates and cannot be combined unless specified.
5️⃣ Order Modifications & Cancellations
✔ Changes or Cancellations: Orders can be modified or canceled within 24 hours of placement by contacting contact@levelali.xyz.
🚫 After Shipment: Once an order has shipped, modifications or cancellations are no longer possible.
6️⃣ Returns & Refunds
📜 For details on returns and refunds, please refer to our Refund & Return Policy.
7️⃣ Customer Support & Assistance
Our team at LEVELALI is always ready to help with your inquiries. Feel free to contact us:
📍 Address: 84 Duckpit Lane Street, Upper Mitton, United Kingdom
📞 Phone: 079 3474 0550
📧 Email: contact@levelali.xyz
🌍 Website: https://levelali.xyz/